Testimonials

Cleo- March 2021
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Four-year-old Cleo had a history of health issues, but things took a turn for the worse in June 2020 when the calico cat suffered from persistent diarrhea for weeks. “We really couldn’t come to a conclusion of how to fix it,” Jeff Stromberg said. “We tried a lot of different things without spending thousands of dollars.”

When Cleo was brought to Blue Cross Animal Hospital, she was lethargic to the point of not moving.  “We didn’t think she’d make it through the night,” Stromberg said. “We took her in the morning with the thought that we had tried, but that we couldn’t afford to find out again what was wrong, and she would probably have to be put down.” It was  a difficult decision for Jeff and Chris Stromberg. There were three cats at home, but Cleo was their favorite. “I loved her to pieces,” he said.

Cleo, it turned out, got a reprieve thanks to the intervention of Dr. Sarah Funk, who took a special shine to the health-challenged cat. Funk considered adopting Cleo herself, until she realized the cat and hers at home were more geared to one-cat households. Trial diets were tried, and the Pet Emergency Fund paid for an array of tests to determine what was ailing Cleo, who lived at the clinic for four months. Cleo spent nights in the practice manager’s office, and during the day meandered about in two offices and the lunchroom, where “she tried to steal people’s food and sit on their laps,” Funk said.

It turned out Cleo was suffering from a food allergy. Once she went on a diet typically used for ducks, the diarrhea and occasional vomiting Cleo had been experiencing stopped. “She was happy, eating well and maintaining her weight,” Funk said. When the clinic reached out to a client who recently lost a beloved cat to see if he would want to adopt Cleo, he met her and jumped at the chance.

Funk recently examined Cleo for her first examination back in her old stomping grounds, and she thought Cleo recognized her old surroundings. “She looked wonderful,” Funk said. “We just loved her and were sad when she was adopted, but as much as she was a part of the Blue Cross family, we just knew she needed her own home. We were thrilled when our client loved her, too, and wanted her to live with him.  She’s spoiled, so it’s the best ending we could hope for.”


Maggie- February 2021
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Carolyn Ferrini had her hands full when Molly, her golden retriever, needed expensive surgery to have her spleen removed. She was still paying off the $7,000 hospital cost after Maggie, Molly’s sister, came down with an acute and life-threatening uterine infection.

Maggie had pyometra, which can affect older dogs that weren’t spayed. Ferrini moved forward to get the necessary surgery, while worried about her ability to afford it. “Money was bad at that point,” Ferrini said. “Maggie’s surgery was less expensive than Molly’s was, but I was worse off financially than when Molly had her surgery.”

The bill to remove Maggie’s uterus, along with associated costs, was around $2,000, and her credit card couldn’t cover it. Nor could she afford the oral and injectable antibiotics needed later. But Ferrini knew she had no choice but to find a way to do all she could for Molly, who was a puppy when she got her.

“I said this has to be done, but I don’t know what I can do,” Ferrini recalled telling her veterinarian. That’s when the vet told her about the Pet Emergency Fund.  “I had an amount to pay, but the Pet Emergency Fund paid the rest,” Ferrini said. “Oh my gosh, it eased my mind and took that part of the stress away. I was grateful, very grateful. Because otherwise I might have lost Maggie, and she’s my little love.”

They are very close. Ferrini likes to tell how her dog gets her attention in the morning. “She puts her paw up and slaps my leg like, ‘Hello, I’m here, aren’t you going to pet me?’ “ adding that Maggie barks at her like she’s talking, too.

Maggie had the surgery and came home that night in December 2019, where she recovered. Now, at age 13, time and other health maladies suggest Maggie’s life span is drawing near. Molly, sadly, died last year. “I have to pay close attention to Maggie because I want to know when the time is right not for her to be here anymore,” Ferrini said.

Ferrini said she’s grateful Maggie has continued to be in her life since the surgery, and remains deeply appreciative for the financial help she received from the Pet Emergency Fund to help make that possible.


Reed Stevens DVM- January 2021
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Veterinarian Reed Stevens has served on numerous veterinarian-related boards, from the Niagara Frontier Veterinary Society and the Buffalo Academy of Veterinary Medicine to the Barkyard, Western New York’s first dog park. 

One of the most important, he said, is the Pet Emergency Fund.

“What the PEF does is allow pets to stay in the home, which is really the holy grail of reducing pet abandonment or euthanasia,” said Stevens, whose three-year term on the Pet Emergency Fund board ended in 2020. “There are so many pet owners that are underserved and don’t have the ability to provide even the most basic care. They face situations we call ‘economic euthanasia.’ That means the pet’s medical issue is fixable, but the owner can’t afford it – the cost is out of reach.”

Stevens, a longtime Buffalo veterinarian, is only the fifth owner of the 141-year-old Ellicott Street Animal Hospital in downtown Buffalo. He is also co-owner with Dr. Susan Stickles of the West Side Pet Clinic, the city’s first low-cost veterinary clinic. It opened in 2014 after Reed had an epiphany at church when a minister challenged congregants to do more to help others.

Veterinarians have always played a leading role with the Pet Emergency Fund. The non-profit was established in 1999 by the Niagara Frontier Veterinary Society to help people in financial need afford pet care in emergency and life-altering situations. A minimum of three veterinarians serve on its all-volunteer board, which includes other professionals and pet lovers.

The Pet Emergency Fund has helped veterinarians in Erie and Niagara counties provide care for about 8,000 pets and distributed nearly $1 million entirely from charitable contributions. The fund pays a portion of a veterinary bill, which can make a difference when a pet owner is suddenly forced to confront the cost of medical treatment for a pet’s illness or injury, Stevens said.

“We can help save these animals through the use of PEF funds, or even something as small as providing $25 of medication that may be out of reach,” Stevens said. “The PEF can make a difference that lasts for a lifetime for that person and maybe even for the pet. It doesn’t have to be a big bill to make a difference in many pets’ lives.”

Reed said his practices have used the PEF on numerous occasions, allowing the pet owner to go home with the appropriate medical treatment and the animal on the mend.

One time “a few hundred dollars,” Reed said, was used to help a male dalmation undergo life-saving surgery for bladder stones. Another time, $238 was provided by the Pet Emergency Fund for an owner who couldn’t afford it to help pay for an emergency ovariohysterectomy on a female brindle pit bull, which suffered from an infected uterus.

Stevens said $100 in PEF funds was used to pay for the unblocking of a male neutered cat who came in unable to urinate. And $500 provided by the PEF, he said, allowed for surgery on a gunshot wound to a pit bull.

Stevens said the organization’s board members have a shared purpose to help those in need of emergency veterinary care.

“As far as I know, there is nothing like the PEF, which has dozens of participating hospitals,” Stevens said. “At one level you would consider all of these veterinarians to be competitors, but here we are working together. One practice couldn’t make a difference by itself, but by working together we can make a significant difference in Western New York.”


Cobie- December 2020
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When Kevin Williams’ partner of 14 years died in August, he encouraged donations to go to the Pet Emergency Fund in lieu of flowers. In the two months since then, $1,500 has been received in Michael Krueger’s honor to help families with their animals’ emergency medical needs.

“When Michael passed away, I was trying to think of something people could donate to, and I thought of pets,” Williams said. “I contacted Nickel City Animal Hospital to ask them if they had some sort of fund. They told me about the Pet Emergency Fund and how it works, so I checked out their website and got their information. We are lucky we have never had a situation where we had to not do some treatment for our dog Cobie because we couldn’t afford it. But knowing some people do end up in that situation, it’s nice that these donations can help out.”

Williams was both surprised and grateful by the generosity shown. “The donations are so overwhelming,” he said.

The Allentown couple got Cobie, a West Highland White Terrier, also known as a Westie, 11 years ago when he was a puppy. It was Krueger’s idea and both quickly developed a close bond with their dog. Cobie occasionally got into trouble, like when he swallowed an upholstery staple and had to undergo an operation to remove it. He also was treated at the West Side clinic for an eye problem and occasional skin allergies.

“The veterinarians at Nickel City have always been really great; I’m sure all vets are,” Williams said. “They would ask how Cobie was doing and say they missed him and got us into appointments when they weren’t open. They’ve always extended themselves. They’ve gone above and beyond what you would expect, and it’s always greatly appreciated.”

Williams wanted to do something to help animals and honor his partner’s affection for Cobie. “Michael loved taking Cobie for walks and playing with him,” he said. “It would be funny because anytime we would see a Westie, he’d have to talk to the other people. We were in Barcelona and there was a woman with two Westies, and we stopped and petted her dogs, and showed her a picture of ours.”


Baxter- November 2020
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Pet owners who have loving relationships with their animals often don’t hesitate to pay for medical costs needed to save their pet’s life. Sometimes, though, doing everything possible still doesn’t lead to a positive outcome. That’s the case for Amy Fowler and Baxter, her 12-year-old, 55-pound pit bull mix she obtained from the Buffalo Animal Shelter when he was 4 months old.

“Baxter’s like my kid and I don’t have kids,” Fowler said of her dog with one blue and one brown eye. “He’s the most docile, loving dog ever. Everyone loves Baxter when they meet him. I have had a lot of traumas in my life and this dog is right there. He knows when I’m upset and is just the most amazing dog I’ve ever come across.” Baxter has a brown mark on top of his white head that’s – fittingly, she said — shaped like a heart.

Baxter had excellent health throughout his life until this past September. That’s when Fowler saw blood coming out of her dog’s nose. She assumed at first that Duke, her 4-year old pit boxer, had bumped him in the nose while playing. But when Baxter sneezed a couple days later and blood poured out, she rushed him to Orchard Park Veterinary Medical Center, a 24-hour veterinary care hospital. The bleeding stopped, but the veterinarian determined a lump developing next to his right eye was a tumor in his sinus cavity.

X-rays showed the cancer had not yet spread to his lungs. Fowler considered chemotherapy, but decided against it because the tumor was close to his brain and the survival rate was low. Instead, Baxter was given medicines to make his life as comfortable as possible, and an herbal treatment to stem the bleeding, which hasn’t returned. The lump, though, continues to grow. “He still gets bursts of energy and acts like the puppy I love,” Fowler said. “Every day I cry over him. It’s going to be a terrible day when I put him down. He hasn’t told me it’s time yet, but I know it’s only a short matter of time because of how the lump has grown.”

Fowler incurred $1,200 in veterinary costs trying to save Baxter’s life and then to keep him as comfortable as possible. She put up $200 and a friend, Tina Wiepert, contributed $600. That still left $400. “That would have drained everything I have in my savings,” Fowler said. Her vet then approved a $400 contribution from the Pet Emergency Fund. “It was a weight lifted off my shoulders,” Fowler said. “I was so grateful that they decided to help me out. In return, we wanted to ‘paw it forward’ and raise money for them.”

Fowler, who runs the East Aurora Flea & Farmers Market, and Wiepert organized fundraisers that brought $275 for the Pet Emergency Fund and $275 for Hope before Heaven, a non-profit organization in Collins that also helps pets with medical emergencies. Although not all medical interventions lead to a happy ending, Fowler said she wants everyone to have a chance to do all they can to save the lives of their pets. “I don’t ever want someone to have to choose between paying their bills or taking care of their dog,” she said.


Ginger- November 2020
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Ginger showed up one wintry day in 2014 at Leslie and Jim Misener’s house in Kenmore. After repeated efforts to locate the owner failed, the 2-year-old domestic shorthair was spayed, given her shots and soon settled in as a member of the family. Adopting a cat was nothing new for the Miseners, since they have six and Leslie volunteers for animal rescue organizations.

Things were going well for Ginger until this past January. That’s when Misener felt a lump on her cat’s belly and noticed an enlarged nipple. That led to a trip to Ginger’s veterinarian to see what was wrong. The vet concluded there was a chance of cancer in part because Ginger was spayed as an adult and some cats, when spayed at an older age, are prone to mammary cancer. The only way to know for sure, Misener was told, was surgery. And to do that would require removing her breast tissue.

“My husband and I talked about it,” Misener said. “We don’t have tons of money. He is on Social Security and I’m a certified nursing assistant in a nursing home. These things never happen at convenient times, not that there is any convenient time to get sick. But we decided to go ahead with the surgery, and it was successful. The vet said the biopsy showed a very minimal area of possible cancer, which she was confident she removed.”

When Ginger returned home, she had a cone around her head and her body was stapled from “stem to stern,” Misener said. The cat was also on several medications. Ginger was put in a spare bedroom to keep her calm and away from the family’s other cats. But things didn’t start off so well. She was put on a special diet, but wasn’t eating or urinating and pooping, either.

When Misener came home one evening after working the second shift, she found Ginger without the cone on her head, and open staples that left a fair amount of blood in the room. That sent them back to the vet again, where Ginger was re-stapled, treated for an infection and had a feeding tube installed into her neck that went right into her esophagus to ensure she would get the nourishment she needed. Ginger stayed at the vets for a few nights to make sure the tube feedings went well. At home, Misener fed Ginger cat food and medications using plastic syringes 10 to 12 times a feeding, three feedings a day for a month. “That was a challenge,” Misener said. “She didn’t always want to sit still for it, and sometimes it took up to 45 minutes.” Eventually, the cone and the staples came off and Ginger started eating and drinking on her own again.

Meanwhile, the Miseners’ veterinary bill kept going up, even as Leslie Misener said the vet worked with them to shave off some of the costs. It still left a bill of around $4,000. The Pet Emergency Fund contributed $350 to help ease the Miseners’ financial burden. “It was a fairly substantial amount and we appreciated that,” Leslie Misener said. “Working in animal rescue, I see so many people who want to do things for their pets and want the best care for them, but it’s really a struggle. Any help they get is fantastic.” Misener said she and her husband never doubted that they were doing the right thing, and 8-year-old Ginger is doing fine since her medical ordeal ended. “She’s back to being her porky self,” Misener said. “She’s a tough kitty.”


Evan- October 2020
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Mary Jo Sicurella was a “dog person” with no plans to own a cat. That changed after a friend saw a neighbor commit an act of cruelty against a 5-month-old kitten, and asked Sicurella to provide a safe if temporary home for the young feline. That’s how Evan came into her life.

Sicurella, who lives in Amherst, planned at first to get the kitten his shots and have him neutered, and then look for someone to adopt him. Only the adoption part never happened. Kittens have a way of doing that. “He was very sweet and cuddly, though he acted like a fierce cat at the vet,” Sicurella said.

When Evan was 5, two urinary blockages caused his health to take a turn for the worse. The cat was treated and seemed to recover, but when a third occurred Sicurella was told he would need surgery. “His life was in danger and the blockages were painful,” she said. “The surgery would hopefully keep him from having another blockage that could potentially damage his kidneys.” Sicurella was gripped with fear at the thought of losing him. “I was pretty much sure I would have to put him down, and I was beside myself.”

The unanticipated cost for Evan’s surgery — $1,700 — was more than Sicurella could afford, adding to the strain of her cat’s medical condition. But her father reassured her they would find a way to give Evan every chance to survive. “He said whatever we need to do to make his life better we would do it,” Sicurella said. Help also came from the Pet Emergency Fund, which provided $200 toward Evan’s medical care.

“I don’t know that I would have been able to make a decision to have major surgery without a little bit of help,” Sicurella said. “I am totally grateful to the Pet Emergency Fund. They made a very difficult time less traumatic. You can’t really put a value on your pet, and the fact they were there to help was just a great gift.”

Evan is now 10 and with the help of a special diet hasn’t had another urinary blockage. “He acts like a kitten and you would never know he’s 10,” Sicurella said. “He doesn’t know he’s a big cat and still thinks he can just curl up on my chest like a big kitten.”


Lilo- October 2020
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Something was suddenly wrong with Arianna Taylor’s kitten. It was the kind of health problem that stops pet owners in their tracks and has them reaching for the phone to call their veterinarian. That’s what the Amherst resident did.

Lilo, her adopted 4-month-old, orange-and-white kitten, had brought a lot of joy into her life after she spotted the feline among a litter her friend was finding homes for. “He came up to me and was very attached,” Taylor said. She also liked the identifiable white mark on his neck that made him stand out.

Lilo was acting like a typical kitten until one morning in mid-October. That’s when the little cat with big ears began meowing loudly as if in distress. “Lilo doesn’t usually meow and he was very talkative that morning, meowing every second,” Taylor said. Taylor noticed Lilo dragging his back legs as he tried to walk. Realizing something was seriously amiss, she reached for her phone and, after reaching the receptionist at Ken-Ton Animal Clinic, brought him in to get examined.

Taylor had taken Lilo for routine vaccinations days earlier and the kitten had been fine. Blood tests were taken to make sure he wasn’t exposed to Feline Leukemia or FIV, the feline AIDS virus. Luckily, the tests came back negative. Tests were also done on Lilo’s liver, kidney and blood sugar levels, which also failed to reveal anything wrong. Taylor’s veterinarian eventually concluded Lilo was suffering from a neurological condition due to an infection from an organism called Toxoplasma gondii.

The vet wanted to start Lilo on daily antibiotics for the infection, but that turned out to be a steep financial climb for Taylor, who was operating on a tight budget even before her recent veterinary bill. That’s when her vet said the hospital had money in its Pet Emergency Fund account that they would like to use on Lilo’s behalf. “The fund is very helpful, and I know that without it I couldn’t have paid for everything,” she said. “I’m thankful that it’s available and there for others to use.”

The best news of all is that Lilo was back to his old self within a week of his emergency trip to the vet’s office. “Lilo’s doing great. He’s active and isn’t in any pain,” Taylor said. “He’s the same kitty he was before he got sick.”